Photobook (Taiwan) Reviews

Photobook

Photobook

1.0
2 reviews

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1.0
Easy to register
1.0
Mobile device friendly
1.0
Overall experience
1.0
Worth to try

Worst experience ordering online - save yourself time and don't use photobook

1.0
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Dani Morar
Taiwan
8 months ago
“I paid for fast shipping around the same amount of money as for my products. BUT I'M STILL WAITING for my product to come and I needed it yesterday.... Wasn't given a tracking number, just a website where I could track the product. What a joke! If you want to avoid a hassle don't order from them. Now my product is stuck in custom and I have no way of claiming it.”

Terrible customer service, total lack of responsibility for the quality of the product

1.0
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Szymon Bielecki
Taiwan
2 years ago
“I've ordered a set of stickers for my business. Not only have they arrived late (over a month), but they came damaged. I informed Photobook team of my disappointment with the quality of the product and requested a refund. The team offered to send another set of stickers, which I refused since the quality of the product was... substandard at best. Photobook refused my request for refund, and offered to provide me with store credits instead. Not, a month after such promise, I have not received the credits, nor a refund. moreover, second set of stickers which I ordered originally hasn't arrived yet after 2 months. Avoid Photobook at any cost!”
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