Photobook (Taiwan) Reviews
Easy to register
Mobile device friendly
Overall experience
Worth to try
Worst experience ordering online - save yourself time and don't use photobook
1.0
Dani Morar
Taiwan
3 months ago
Worst experience ordering online - save yourself time and don't use photobook
“
I paid for fast shipping around the same amount of money as for my products. BUT I'M STILL WAITING for my product to come and I needed it yesterday.... Wasn't given a tracking number, just a website where I could track the product. What a joke! If you want to avoid a hassle don't order from them. Now my product is stuck in custom and I have no way of claiming it.
”
Terrible customer service, total lack of responsibility for the quality of the product
1.0
Szymon Bielecki
Taiwan
2 years ago
Terrible customer service, total lack of responsibility for the quality of the product
“
I've ordered a set of stickers for my business. Not only have they arrived late (over a month), but they came damaged. I informed Photobook team of my disappointment with the quality of the product and requested a refund. The team offered to send another set of stickers, which I refused since the quality of the product was... substandard at best. Photobook refused my request for refund, and offered to provide me with store credits instead. Not, a month after such promise, I have not received the
...
”
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