you will get the answer
For people with questions, the process is pretty straightforward: post a question, pay a fee, and get matched with an expert in that area. The user communicates with the expert however they please—talk, text, or chat—and can even send the expert documents or photos.
The expert answers the question, and if the answer is helpful, the user then rates the expert. If the answer isn’t helpful or the user isn’t satisfied, they can ask for a refund