“Ruined my wife's birthday. I ordered on the web and selected morning delivery, then pay for it right away and forwarded the proof of payment. Later on I received an email saying I missed the cut off time for morning delivery, which didn’t make sense. If the cut off time has passed, then the option for morning should not be available anymore at that time. Later that night, I sent email and chat messages to cancel the order, because we are leaving out of town at noon, and no one will be home. The...e cancellation proses was difficult, my email didn’t get any response, the respond from my chat was about how my order was progressing to be delivered in the afternoon, instead of being cancelled. I called as well and still didn’t get resolved. Flower was delivered close to 2PM received by apartment security, my wife and I were gone out of town for the next 2 days. NOT RECOMMENDED, DEFINITELY WILL NOT ORDER AGAIN.